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Customer Support


You can request customer support using the below methods:

  1. Leveraging the Help tool within your Regology account

  2. Visiting the support page at

  3. Emailing

Creating a support request from the application

Log into the application and click on the Help icon (question mark) at the bottom right:

The Help dialogue then opens up:

Enter your question to search the knowledge base. To ask for support, click on Technical support:

To view more information, click on a topic to see the guide:

Request Support from outside of the application

Useful when you cannot access the application due to system access issues. Navigate to

You can create a profile or login to your account. Logging in or creating a profile helps you check the status of a ticket.

Requesting support by sending an email

You can also create a new ticket by sending an email to

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